Sales:

All Firearms and Ammunition are Final Sale.

* Please note the sales of Firearms may take a few days before shipping - as we must obtain a Refrence number from the RCMP prior to selling/shipping*

 

SPECIAL ORDER POLICY:

We will gladly special order your item should we not have it as a regularly stocked product, subject to the following policies.

  • Any special orders under $200 after tax are required to be paid in full at time of order.
  • All special orders above $200 after taxes are subject to a minimum 50% deposit at the time of order, or paid in full. Orders will not be placed until deposit payment has been received.
  • Special order items and deposits are NON-REFUNDABLE.
  • NO RETURNS will be accepted on special order or non-stock merchandise.
  • Special order items will be covered by MANUFACTURER’S WARRANTY ONLY. If you have trouble locating the Manufacturer’s designated Canadian warranty centers, please contact us by phone or email ([email protected]) and we will be happy to provide you that information.
  • Special orders CANNOT BE CANCELLED once placed with our suppliers. Usually 1 week after being placed by the customer.
  • We will provide an Estimated Time of Arrival (ETA) required for your item to come in to the best of our ability; however we cannot guarantee ETAs in any case.
  • We are not responsible for production delays, shipping or other unforeseen circumstances that delay delivery of any special order.

Layaway:

A layaway service on firearms and optics is available with a minimum deposit of 25% of the purchase price. Full payment must be made within 90 days.

Cancellation of a layaway item or failure to pay in full after 90 days will result in the forfeit of the minimum deposit. Any remaining balance will be refunded to the customer.

Our regular price matching policy applies for 10 days from the layaway start. There is no price protection or price matching after that period and regular cancellation fees will apply.

To purchase an item online through layaway: Place your order as normal and during check-out: select Interac E-Transfer (EMT) as payment method and complete your order. Once completed, the initial deposit payment must be made within 48 hours or the order will be cancelled. Payments can be made via Interac E-Transfer with your order number to [email protected].

Please give us a call at 1-613-281-5487 or e-mail [email protected] for more details.

Please Note: transfers will not be started on layaways until final payment is made.

Effective on May 18, 2022:

Licence verification and business record-keeping for non-restricted firearms

Individuals and businesses will be required to obtain a reference number from the Registrar of Firearms confirming the validity of the transferee's (buyer's) firearms licence before transferring a non-restricted firearm. A reference number may be obtained through our Individual Web Services or Business Web Services portals.

Firearms businesses will also be required to retain sales and inventory records related to non-restricted firearms for a minimum of 20 years.

See Buying and selling (transferring) firearms for more information.

This is not the return of the Long Gun Registry. The records created by businesses will be held by businesses – not government – and the police will require judicial authorization to access them.

Firearm Licence Verification:

As of May 18, 2022, the Federal government requires every firearm licence (PAL) to be verified for all non-restricted firearm sales. Once a PAL has been verified via a government website, a confirmation number is returned, and the sale can then be completed.

In order to complete the sale of a non-restricted firearm, four pieces of information are required:

1) Your current email address the RCMP has on file.
     If you are unsure of this email address, please log into the RCMP website or call them at 1 800 731-4000.

2) Your date of birth (DOB)

3) Two photos, front and back, of your PAL

4) Two photos, front and back, of government issued photo ID, eg driver's licence

To speed up processing, please email these four pieces of information to s[email protected].

Please bear with us as we refine our systems for these major changes, and thank you for your patience.

Shipping:

Shipping will be done using UPS, Puralator or Canada Post.

Hoyt & Matthews bow must be picked up in person at the store. These companies do not allow shipping of their products, or it voids warrenty.

Firearms & Ammunition will  be shipped seperatly, due to dangerous goods classification

Returns:

We provide a 7-Day Return starting from the day you receive your purchase (when shipped) if there is a problem with the product.  Please inspect the product you receive and let us know if there is any issue in this seven day period.  Any issues reported after this will not qualify for a full refund or replacement, and become a warranty situation.

Returned products must be in saleable condition with original packaging, and return shipping is the customer’s responsibility.  We do not issue refunds for shipping charges.  If there is a problem with the product, we will provide you a return shipping label.

Improperly returned, improperly reassembled, or items missing parts will be addressed on a case-by-case basis. 

Final Sale: Firearms that have been fired or modified, ammunition, reloading components, O2 Masks, Gas Masks, Face Masks and other health products.  These items are not eligible for a return or refund.

Cancelled or returned orders for firearms are subject to a $50 fee to cover the time used on invoicing, allocating, transferring and retransferring back to our inventory with the RCMP.

Special order items will be covered by manufacturers warranty only and we are not able to fully refund if the distributor's policy is warranty only.  Special ordered items/firearms do not qualify for a return.  Cancelled special orders that are in transit from the distributor or already arrived do not qualify for cancellation.

We are not able to take returns on firearms whose classifications have changed to prohibited due to change in government policies.

Refunds will be processed within one week of product receipt at our location, but may take up to ten business days to appear on your banking statement.

Please contact us by phone at 1-613-284-5487 or email [email protected] with any questions or concerns.

 

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