We will gladly special order your item should we not have it as a regularly stocked product, subject to the following policies.
- Any special orders under $200 after tax are required to be paid in full at time of order.
- All special orders above $200 after taxes are subject to a minimum 50% deposit at the time of order, or paid in full. Orders will not be placed until deposit payment has been received.
- Special order items and deposits are NON-REFUNDABLE.
- NO RETURNS will be accepted on special order or non-stock merchandise.
- Special order items will be covered by MANUFACTURER’S WARRANTY ONLY. If you have trouble locating the Manufacturer’s designated Canadian warranty centers, please contact us by phone or email ([email protected]) and we will be happy to provide you that information.
- Special orders CANNOT BE CANCELLED once placed with our suppliers. Usually 1 week after being placed by the customer.
- We will provide an Estimated Time of Arrival (ETA) required for your item to come in to the best of our ability; however we cannot guarantee ETAs in any case.
- We are not responsible for production delays, shipping or other unforeseen circumstances that delay delivery of any special order.
Layaway:
A layaway service on firearms and optics is available with a minimum deposit of 25% of the purchase price. Full payment must be made within 90 days.
Cancellation of a layaway item or failure to pay in full after 90 days will result in the forfeit of the minimum deposit. Any remaining balance will be refunded to the customer.
Our regular price matching policy applies for 10 days from the layaway start. There is no price protection or price matching after that period and regular cancellation fees will apply.
To purchase an item online through layaway: Place your order as normal and during check-out: select Interac E-Transfer (EMT) as payment method and complete your order. Once completed, the initial deposit payment must be made within 48 hours or the order will be cancelled. Payments can be made via Interac E-Transfer with your order number to [email protected].
Please give us a call at 1-613-281-5487 or e-mail [email protected] for more details.
Please Note: transfers will not be started on layaways until final payment is made.
Effective on May 18, 2022:
Licence verification and business record-keeping for non-restricted firearms
Individuals and businesses will be required to obtain a reference number from the Registrar of Firearms confirming the validity of the transferee's (buyer's) firearms licence before transferring a non-restricted firearm. A reference number may be obtained through our Individual Web Services or Business Web Services portals.
Firearms businesses will also be required to retain sales and inventory records related to non-restricted firearms for a minimum of 20 years.
See Buying and selling (transferring) firearms for more information.
This is not the return of the Long Gun Registry. The records created by businesses will be held by businesses – not government – and the police will require judicial authorization to access them.
Firearm Licence Verification:
As of May 18, 2022, the Federal government requires every firearm licence (PAL) to be verified for all non-restricted firearm sales. Once a PAL has been verified via a government website, a confirmation number is returned, and the sale can then be completed.
In order to complete the sale of a non-restricted firearm, four pieces of information are required:
1) Your current email address the RCMP has on file.
If you are unsure of this email address, please log into the RCMP website or call them at 1 800 731-4000.
2) Your date of birth (DOB)
3) Two photos, front and back, of your PAL
4) Two photos, front and back, of government issued photo ID, eg driver's licence
To speed up processing, please email these four pieces of information to s[email protected].
Please bear with us as we refine our systems for these major changes, and thank you for your patience.